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Fall 2011

CEO Column: Integrating After-Hours Triage Notes with EMRs

Ravi K. Raheja Ravi K. Raheja, MD, CEO

An increasing number of individual practices and medical organizations are using after-hours nurse triage to improve patient care, and they are reaping huge benefits – documentation of calls plays a vital role.

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Improving Epidemic Surveillance with Call Center Solution™


Rather than relying on emergency rooms for reports of possible epidemics, TriageLogic has integrated an epidemic surveillance module into its Call Center Solution software to allow clients to handle their own disease tracking based on patient calls.

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TriageLogic Announces Feature Series with 21st Century Health


Award-winning television series 21st Century Health will feature TriageLogic’s triage software solutions in coming months. The show will look at how TriageLogic is assuming a leading role in developing high quality software that allows nurses to handle phone calls efficiently and effectively.

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Chair’s Column: The Evolution of Quality-Based Triage Interventions

Charu G. Raheja Charu G. Raheja, PhD
Chair & CFO


Today’s nurse triage service takes on a more dynamic role than ever by providing decision-making support through evidence-based clinical advice for a vast array of conditions and symptoms.“Triage” and “Logic” elegantly describes these two concepts vis-á-vis our products and services.

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TriageLogic’s Call Center Solution™ to Support Emergency Response Systems Nationwide


TriageLogic partners with health departments across the country to help citizens in case of a pandemic or other state or national emergency through its Call Center Solution software.

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Insight: Supporting Patients and Reducing Risk

Garry Carneal Garry Carneal, JD, MA

As former URAC president and CEO, Garry Carneal offers his unique perspective on how today’s 24/7 communication trend is impacting the way providers respond to patients.

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Employee Spotlight: Amy Smith

Amy Smith

As TriageLogic’s executive assistant, Amy Smith has a unique background that combines community service and a working knowledge of consumer affairs.

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Medical Management News

  • Antibiotics and Rashes
  • The Family that Loses Together…
  • NAPW Bestows Honor on TriageLogic Founder Charu Rajeha

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